About
Our Story
Lama Jewellery is not just a brand; it's a celebration of love and inspiration. The name "Lama" holds a place of deep affection and significance as it is the name of the business owner's beloved wife. This choice reflects the personal touch and heartfelt passion that are infused into every piece of our jewelry. Lama, known for her elegance, grace, and timeless beauty, is the muse behind our designs. Each creation aims to capture a part of her spirit, making our jewelry not only a symbol of external adornment but also a reflection of inner beauty and strength. Through this intimate inspiration, Lama Jewelry strives to offer pieces that celebrate the essence of love and personal connection, making every occasion and every piece truly special.
Mission
Our mission at Lama Jewellery is to create exquisite, ethically sourced jewelry that enhances every special moment of our customers' lives. We are committed to exceptional craftsmanship, transparency, and sustainability, ensuring that each piece not only sparkles with beauty but also embodies integrity and responsibility.
Vision
Our mission at Lama a globally recognized brand in fine jewelry, revered for our innovative designs and dedication to ethical practices. We aspire to set industry standards for quality and sustainability, inspiring customers and peers alike with our commitment to excellence and our passion for celebrating life’s most precious moments through our unique and timeless jewelry creations.
Our Team
At Lama Jewellery, we pride ourselves on the collective passion and expertise that each member of our team brings to our operations. We are fortunate to have a group of dedicated professionals, each skilled in their respective areas, contributing to the artistry and success of our brand.
Message from the Owner
As the owner of Lama Jewelry, I'm deeply passionate about connecting with each and every one of you through our creations. We take great pride in crafting jewelry that not only dazzles but also tells a meaningful story. With every piece, from bespoke diamonds to handpicked precious stones, we aim to celebrate your significant moments. As we expand our reach across the UAE, we're excited to continue meeting your highest expectations with impeccable craftsmanship and dedicated service. Your enthusiasm and support mean the world to us, and I'm eager to see what the future holds as we grow together.
Zakaria Arnaout - Founder and CEO
About Lama Jewelry and the name it carries
Lama Jewelry is a brand of 18K and 21K gold jewellery that designs its pieces, produces them in its own factory and sells them under that single name. The name comes from Lama, the founder's wife, and the brand's written policy states that it has no tie to any other jewellery brand.
For a buyer, one company answering for design, production and sale means one set of facts per piece. Every product name states the karat, and every product page lists a SKU and a weight in grams: the Eternal Circle of Love necklace is 18K at 1.22 grams, and the Arabian Styled closed bangle is 21K at 10.1 grams.
The same written terms cover every exchange, whichever piece it is: they ask for the original invoice, allow one exchange per item, and set the value of gold held for more than a week by what gold is worth on the exchange date.
The brand's About page describes Lama as the muse behind the designs, and the owner's message on that page is signed by Zakaria Arnaout, who gives his title as Founder and CEO.
What the brand puts in writing
Two statements on the site back the way the brand describes itself. The first is the factory line: the exchange rules in the store policy say that every product is designed and manufactured in-house and carries the Lama Jewelry name. The second is the exchange process those same rules set out.
An exchange starts with the original invoice, and the piece has to be unused and come back with its original packaging. For the first seven days, a gold piece may be traded for other gold of the same worth. After that week, the new value follows the market rate for gold, with production costs and any stone weight taken off first, and the exchange terms do not return VAT.
Frequently asked questions
Why is the brand called Lama Jewelry?
The brand is named after Lama, the wife of its founder. The Our Story section of the About page tells how the name was chosen and calls her the muse behind the designs. The same name, Lama Jewelry, is the one the written store policy uses for every product the company makes.
Does Lama Jewelry make its own jewellery?
Yes. The Shipping and Return Policy states that every product is designed and manufactured in the company's own factory and sold under the Lama Jewelry name, and that the brand is not tied to any other. The online catalog is all 18K and 21K gold, and each product page shows that piece's karat, SKU and gram weight.
Can I return gold to Lama Jewelry for the amount on my invoice?
No. The written policy rules out returning gold for the amount shown on the original purchase invoice. Instead it allows one exchange per item, with that invoice, for a piece that is unused and still has its original packaging. After the first week, the value follows gold's market rate at the time of exchange, and VAT is not refunded.
Who is the founder of Lama Jewelry?
Zakaria Arnaout. He signs the Message from the Owner on the About page as Founder and CEO, and writes there as the owner of Lama Jewelry. The Our Story section above it explains that the brand carries the name of his wife, Lama. Questions for the team about a particular piece go through the phone numbers on the contact page.